No sound windows 11 Pro. No input device, No Speakers. How to fix, enable sound? Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Stephnie Yacobozzi • 30 Reputation points 2025-10-10T01:11:41.2733333+00:00 Did you find a solution? mine stopped playing sound also. 100+ votes Report Did you find a solution? mine stopped playing sound also. helene lafontaine • 0 Reputation points 2025-10-11T05:26:48.1433333+00:00 the sound is often bad as it makes winding screachi nose 20+ votes Report the sound is often bad as it makes winding screachi nose Diane Daniels • 30 Reputation points 2025-10-22T13:05:19.3533333+00:00 My problems is slightly different. i have sound, the speakers on my computer. I have sound going out, again the mic on my computer. I can not get sound on my headset. It does not find my headset at all. It is a USB headset, I have tried plugging it into the dongle, and straight into the computer, neither works. I have done all updates, still no sound on my headset. Hel please. 100+ votes Report My problems is slightly different. i have sound, the speakers on my computer. I have sound going out, again the mic on my computer. I can not get sound on my headset. It does not find my headset at all. It is a USB headset, I have tried plugging it into the dongle, and straight into the computer, neither works. I have done all updates, still no sound on my headset. Hel please. jose batista • 0 Reputation points 2025-10-23T20:27:28.85+00:00 o meu nao sai o som 6 votes Report o meu nao sai o som MAKSUD M • 75 Reputation points 2025-10-24T05:11:14.9933333+00:00 I have issue my output sound is working properly but cannot get any sound input. The microphone array or the headset both are unable to take input audio. So facing huge problem during meetings. 200+ votes Report I have issue my output sound is working properly but cannot get any sound input. The microphone array or the headset both are unable to take input audio. So facing huge problem during meetings. Rana Abdullah • 0 Reputation points 2025-10-24T10:12:19.6366667+00:00 There is no sound in my laptop even when i use headphones; then i hear a sound, but otherwise not 0 votes Report There is no sound in my laptop even when i use headphones; then i hear a sound, but otherwise not JVL • 0 Reputation points 2025-10-25T05:12:13.5733333+00:00 Suddenly, no sound on my device. It appears my volume has been turned to zero and greyed out so I cannot change it. Troubleshooting provided zero results. Reboot-zero results. 0 votes Report Suddenly, no sound on my device. It appears my volume has been turned to zero and greyed out so I cannot change it. Troubleshooting provided zero results. Reboot-zero results. Shaxel Streat • 5 Reputation points 2025-10-25T07:18:35.0166667+00:00 ok so my audio is saying no audio device is installed ive installed a realtek driver and restarted but its still not working 1 vote Report ok so my audio is saying no audio device is installed ive installed a realtek driver and restarted but its still not working Brooke Atkinson • 15 Reputation points 2025-10-28T23:17:18.5566667+00:00 My microphone is gone. Just gone. We can't find a microphone anywhere on this computer! I have spent DAYS and been to a computer store for help. 8 votes Report My microphone is gone. Just gone. We can't find a microphone anywhere on this computer! I have spent DAYS and been to a computer store for help. Hadfina • 5 Reputation points 2025-11-27T01:26:00.4333333+00:00 Hello, I'm experiencing the same issue. The speaker is working okay, but no input is detected. I contacted a support tech, Preeti, and she reinstalled my driver and even updated my whole Windows system. Still the same issue, how do I fix this? It's very inconvenient as I have a meeting every day 6 votes Report Hello, I'm experiencing the same issue. The speaker is working okay, but no input is detected. I contacted a support tech, Preeti, and she reinstalled my driver and even updated my whole Windows system. Still the same issue, how do I fix this? It's very inconvenient as I have a meeting every day Saikat Dutta • 10 Reputation points 2025-12-01T13:10:04.96+00:00 no input device is shown an in unable to record any sound. 6 votes Report no input device is shown an in unable to record any sound. Janet Fericks • 20 Reputation points 2025-12-01T20:05:13.82+00:00 I uninstalled my airpods and reinstalled them. They worked until the next update and failed again. I repeated the uninstall and reinstall and it worked again until the next update. It appears to be a temporary fix and is pretty frustrating. 3 votes Report I uninstalled my airpods and reinstalled them. They worked until the next update and failed again. I repeated the uninstall and reinstall and it worked again until the next update. It appears to be a temporary fix and is pretty frustrating. Litan parida • 0 Reputation points 2025-12-25T20:45:36.26+00:00 sound icon on nahi ho raha hai 0 votes Report sound icon on nahi ho raha hai shweta • 0 Reputation points 2026-02-19T15:12:00.18+00:00 no audio on my laptop its showing no audio device installed 2 votes Report no audio on my laptop its showing no audio device installed Grivine Sifuna • 0 Reputation points 2026-02-28T09:10:54.23+00:00 no sound device installed, windows responds retry on update, microsoft store responds retry too, how do Isolve this? 0 votes Report no sound device installed, windows responds retry on update, microsoft store responds retry too, how do Isolve this? Robert Robidoux • 0 Reputation points 2026-02-28T13:03:10.78+00:00 i got a code 39 on my sound driver 0 votes Report i got a code 39 on my sound driver anisur Rahman • 0 Reputation points 2026-05-05T09:00:12.99+00:00 how to fix sound 0 votes Report how to fix sound majid lone • 0 Reputation points 2026-05-05T17:09:12.67+00:00 My Dell Laptop has sound issue. No audio at all 0 votes Report My Dell Laptop has sound issue. No audio at all ismit santoso • 0 Reputation points 2026-05-20T16:37:34.58+00:00 jadikan pengaturan suara musik dan vocal stereo permanen 0 votes Report jadikan pengaturan suara musik dan vocal stereo permanen Haien-L • 7,705 Reputation points • Microsoft External Staff • Moderator 2025-10-09T23:01:39.7966667+00:00 Dear Gary Lewis Thanks for reaching out! Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A. I am very sorry to see that you are having problems with your computer's sound in Windows 11 Pro. However, the information you provided is quite broad. To assist you more accurately, can you share with me more information through the following information: Are you having problems with your computer's built-in speakers or are you having problems connecting external speakers? Have you tried changing the speaker output device in other applications? Have you checked to see if you accidentally muted the speakers? With the information you provided, there are 2 possible cases: Case 1: The speaker/mic device built into your computer is damaged by the manufacturer Case 2: The speaker/mic device built into your computer is faulty due to the speaker driver being corrupted For more accurate judgment, you can try these tests and options of mine and can let me know the results of those tests so that I can support you better: Right-click the speaker icon in the taskbar and select Sound settings Under Output , ensure your speakers or headset are selected. If none appear, proceed to the next steps. Under Input , check if a microphone is listed and selected. Go to Settings > System > Troubleshoot > Other troubleshooters > Select Playing Audio > click Run > Follow the prompts to detect and fix issues > Repeat for Recording Audio if the microphone is not detected. Press Windows + X > select Device Manager > Expand Sound, video, and game controllers > Right-click your audio device (e.g., Realtek, Conexant) > select Update driver > Search automatically for drivers If no devices are listed or the issue persists, right-click > select Uninstall device , then restart your PC to let Windows reinstall the driver. Alternatively, download the latest driver from your PC manufacturer’s website (e.g., Dell, HP) if generic drivers don’t work. Press Windows + R , type services.msc , and press Enter > Locate Windows Audio , Windows Audio Endpoint Builder , and Remote Procedure Call (RPC) > Ensure each is set to Automatic and running. If not, right-click, select Properties , set Startup type to Automatic , and click Start . For additional information about fixing audio problems, please visit this article to know more: Fix sound or audio problems in Windows - Microsoft Support Please keep me updated with anything new that you were try to each option. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click " Comment ". Note: Please follow the steps in Change your Microsoft Q&A preferences | Microsoft Learn to enable e-mail notifications if you want to receive the related email notification for this thread. 17 comments Show comments for this answer Report Janet Fericks • 20 Reputation points 2025-10-13T20:58:31.91+00:00 since the last windows 11 update, I can no longer get sound to connect to my bluetooth airpods. 5 votes Report Janet Fericks • 20 Reputation points 2025-10-13T20:59:51.4+00:00 My airpods seem to be able to connect as an input device but not an output device. I have removed them and reinstalled multiple times and nothing works. 0 votes Report Jessica Moore • 15 Reputation points 2025-10-16T00:59:38.64+00:00 My microphone is not recording sound. My camera is not saving video 6 votes Report Abdirahman, Nawal H • 15 Reputation points 2025-10-16T21:30:00.82+00:00 My computer has no sound. When you record video, or even when you listen to something? 5 votes Report William Strassner • 10 Reputation points 2025-10-18T00:55:20.9766667+00:00 I have tried every troubleshooter, etc. No input, no output device found. My simple Sony headphones are plugged, nothing complex. Headphones work fine with other devices, Walkman, etc. Tried updating Realtek, no change. Tried opening MaxxAudio, no change. Frustrated totally ! 5 votes Report Zaigham Abbas • 0 Reputation points 2025-10-21T14:04:03.23+00:00 how to open sound 0 votes Report Haien-L • 7,705 Reputation points • Microsoft External Staff • Moderator 2025-10-23T16:09:28.43+00:00 Dear Gary Lewis Welcome to Microsoft Q&A. May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future. Your satisfaction is Microsoft's priority. Warm regards 1 vote Report George Davis • 0 Reputation points 2025-10-25T00:22:34.96+00:00 when I test the speakers, they work. but when I play a youtube program only the exturnal speaker works. WIFI/ when I turn off that speaker nothing works. Problem is, Realtek sound device is not MS supported and they said I had to go to the store and buy one that will. That didn't solve the problem. I have bought 2 stand alone computors, four PC notebooks plus other HP products and I can't get any of them working. Thank you for your help but been an old 84 year man I'm done with computers. 0 votes Report Haien-L • 7,705 Reputation points • Microsoft External Staff • Moderator 2025-10-27T23:01:00.59+00:00 Dear Gary Lewis Have you tried the recommendations I made for your instance, may I ask? I hope you will continue to update me on your problem. Microsoft is focused on making sure you are satisfied. Warm regards 0 votes Report Litan parida • 0 Reputation points 2025-12-25T20:51:32.45+00:00 Bluetooth sound ok but laptop speaker sound nahi aa raha hai 0 votes Report Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Forensics forensics • 0 Reputation points 2026-01-19T12:40:00.9233333+00:00 I have issue my output sound is working properly but cannot get any sound input. The microphone array or the headset both are unable to take input audio. the sound is soo faint 4 votes Report Eliyahu Elisadeh • 0 Reputation points 2026-02-15T14:44:15.8566667+00:00 I have two pairs of headphones with a built-in microphone. About two days ago the microphone stopped working and is shown as disabled. Headphones 1 MIRACASE (MBTOE70) Headphones 2 JBL (JBL Quantum 360X). Both have the same problem. I was unable to get the microphone back in even after I deleted the device from the computer and let the computer reconfigure them. Please HELP. 1 vote Report Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. harry townsend • 0 Reputation points 2026-05-28T14:14:21.55+00:00 not windows pro 0 votes Report Arthur Thompson • 0 Reputation points 2026-05-30T05:09:08.5033333+00:00 no microphone 2 votes Report ahmad fadami • 0 Reputation points 2026-05-31T20:36:11.7966667+00:00 add audio input device automaticly 1 vote Report Show 12 more comments Dear Gary Lewis Thanks for reaching out! Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A. I am very sorry to see that you are having problems with your computer's sound in Windows 11 Pro. However, the information you provided is quite broad. To assist you more accurately, can you share with me more information through the following information: Are you having problems with your computer's built-in speakers or are you having problems connecting external speakers? Have you tried changing the speaker output device in other applications? Have you checked to see if you accidentally muted the speakers? With the information you provided, there are 2 possible cases: Case 1: The speaker/mic device built into your computer is damaged by the manufacturer Case 2: The speaker/mic device built into your computer is faulty due to the speaker driver being corrupted For more accurate judgment, you can try these tests and options of mine and can let me know the results of those tests so that I can support you better: Right-click the speaker icon in the taskbar and select Sound settings Under Output , ensure your speakers or headset are selected. If none appear, proceed to the next steps. Under Input , check if a microphone is listed and selected. Under Output , ensure your speakers or headset are selected. If none appear, proceed to the next steps.

Under Input , check if a microphone is listed and selected. Go to Settings > System > Troubleshoot > Other troubleshooters > Select Playing Audio > click Run > Follow the prompts to detect and fix issues > Repeat for Recording Audio if the microphone is not detected. Press Windows + X > select Device Manager > Expand Sound, video, and game controllers > Right-click your audio device (e.g., Realtek, Conexant) > select Update driver > Search automatically for drivers If no devices are listed or the issue persists, right-click > select Uninstall device , then restart your PC to let Windows reinstall the driver. Alternatively, download the latest driver from your PC manufacturer’s website (e.g., Dell, HP) if generic drivers don’t work. If no devices are listed or the issue persists, right-click > select Uninstall device , then restart your PC to let Windows reinstall the driver. Alternatively, download the latest driver from your PC manufacturer’s website (e.g., Dell, HP) if generic drivers don’t work. Press Windows + R , type services.msc , and press Enter > Locate Windows Audio , Windows Audio Endpoint Builder , and Remote Procedure Call (RPC) > Ensure each is set to Automatic and running. If not, right-click, select Properties , set Startup type to Automatic , and click Start . If not, right-click, select Properties , set Startup type to Automatic , and click Start . For additional information about fixing audio problems, please visit this article to know more: Fix sound or audio problems in Windows - Microsoft Support Please keep me updated with anything new that you were try to each option. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click " Comment ". Note: Please follow the steps in Change your Microsoft Q&A preferences | Microsoft Learn to enable e-mail notifications if you want to receive the related email notification for this thread. Janet Fericks • 20 Reputation points 2025-10-13T20:58:31.91+00:00 since the last windows 11 update, I can no longer get sound to connect to my bluetooth airpods. 5 votes Report since the last windows 11 update, I can no longer get sound to connect to my bluetooth airpods. Janet Fericks • 20 Reputation points 2025-10-13T20:59:51.4+00:00 My airpods seem to be able to connect as an input device but not an output device. I have removed them and reinstalled multiple times and nothing works. 0 votes Report My airpods seem to be able to connect as an input device but not an output device. I have removed them and reinstalled multiple times and nothing works. Jessica Moore • 15 Reputation points 2025-10-16T00:59:38.64+00:00 My microphone is not recording sound. My camera is not saving video 6 votes Report My microphone is not recording sound. My camera is not saving video Abdirahman, Nawal H • 15 Reputation points 2025-10-16T21:30:00.82+00:00 My computer has no sound. When you record video, or even when you listen to something? 5 votes Report My computer has no sound. When you record video, or even when you listen to something? William Strassner • 10 Reputation points 2025-10-18T00:55:20.9766667+00:00 I have tried every troubleshooter, etc. No input, no output device found. My simple Sony headphones are plugged, nothing complex. Headphones work fine with other devices, Walkman, etc. Tried updating Realtek, no change. Tried opening MaxxAudio, no change. Frustrated totally ! 5 votes Report I have tried every troubleshooter, etc. No input, no output device found. My simple Sony headphones are plugged, nothing complex. Headphones work fine with other devices, Walkman, etc. Tried updating Realtek, no change. Tried opening MaxxAudio, no change. Frustrated totally ! Zaigham Abbas • 0 Reputation points 2025-10-21T14:04:03.23+00:00 how to open sound 0 votes Report how to open sound Haien-L • 7,705 Reputation points • Microsoft External Staff • Moderator 2025-10-23T16:09:28.43+00:00 Dear Gary Lewis Welcome to Microsoft Q&A. May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future. Your satisfaction is Microsoft's priority. Warm regards 1 vote Report Dear Gary Lewis Welcome to Microsoft Q&A. May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future. Your satisfaction is Microsoft's priority. George Davis • 0 Reputation points 2025-10-25T00:22:34.96+00:00 when I test the speakers, they work. but when I play a youtube program only the exturnal speaker works. WIFI/ when I turn off that speaker nothing works. Problem is, Realtek sound device is not MS supported and they said I had to go to the store and buy one that will. That didn't solve the problem. I have bought 2 stand alone computors, four PC notebooks plus other HP products and I can't get any of them working. Thank you for your help but been an old 84 year man I'm done with computers. 0 votes Report when I test the speakers, they work. but when I play a youtube program only the exturnal speaker works. WIFI/ when I turn off that speaker nothing works. Problem is, Realtek sound device is not MS supported and they said I had to go to the store and buy one that will. That didn't solve the problem. I have bought 2 stand alone computors, four PC notebooks plus other HP products and I can't get any of them working. Thank you for your help but been an old 84 year man I'm done with computers. Haien-L • 7,705 Reputation points • Microsoft External Staff • Moderator 2025-10-27T23:01:00.59+00:00 Dear Gary Lewis Have you tried the recommendations I made for your instance, may I ask? I hope you will continue to update me on your problem. Microsoft is focused on making sure you are satisfied. Warm regards 0 votes Report Dear Gary Lewis Have you tried the recommendations I made for your instance, may I ask? I hope you will continue to update me on your problem. Microsoft is focused on making sure you are satisfied. Litan parida • 0 Reputation points 2025-12-25T20:51:32.45+00:00 Bluetooth sound ok but laptop speaker sound nahi aa raha hai 0 votes Report Bluetooth sound ok but laptop speaker sound nahi aa raha hai Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Forensics forensics • 0 Reputation points 2026-01-19T12:40:00.9233333+00:00 I have issue my output sound is working properly but cannot get any sound input. The microphone array or the headset both are unable to take input audio. the sound is soo faint 4 votes Report I have issue my output sound is working properly but cannot get any sound input. The microphone array or the headset both are unable to take input audio. the sound is soo faint Eliyahu Elisadeh • 0 Reputation points 2026-02-15T14:44:15.8566667+00:00 I have two pairs of headphones with a built-in microphone. About two days ago the microphone stopped working and is shown as disabled. Headphones 1 MIRACASE (MBTOE70) Headphones 2 JBL (JBL Quantum 360X). Both have the same problem. I was unable to get the microphone back in even after I deleted the device from the computer and let the computer reconfigure them. Please HELP. 1 vote Report I have two pairs of headphones with a built-in microphone. About two days ago the microphone stopped working and is shown as disabled. Headphones 1 MIRACASE (MBTOE70) Headphones 2 JBL (JBL Quantum 360X). Both have the same problem. I was unable to get the microphone back in even after I deleted the device from the computer and let the computer reconfigure them. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. harry townsend • 0 Reputation points 2026-05-28T14:14:21.55+00:00 not windows pro 0 votes Report not windows pro Arthur Thompson • 0 Reputation points 2026-05-30T05:09:08.5033333+00:00 no microphone 2 votes Report ahmad fadami • 0 Reputation points 2026-05-31T20:36:11.7966667+00:00 add audio input device automaticly 1 vote Report add audio input device automaticly Deleted This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Comments have been turned off. Learn more This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Comments have been turned off. Learn more