If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Run the Windows update troubleshooter If you are using a Windows 11 device, start by running the automated Windows Update troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most of the problems. Run the troubleshooter in Get Help If the troubleshooter in Get Help app is unable to resolve your issue or If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps. General troubleshooting Select Start > Settings > System > Troubleshoot > Other troubleshooters . Select Start > Settings > System > Troubleshoot > Other troubleshooters . Under Most frequent , select Run next to Windows Update . Under Most frequent , select Run next to Windows Update . Restart your device when the troubleshooter finishes. Restart your device when the troubleshooter finishes. Select Start > Settings > Windows Update > Check for updates, and then install any available updates.​​​​​​​ Select Start > Settings > Windows Update > Check for updates, and then install any available updates.​​​​​​​ If the issue continues, run the troubleshooter again to check for additional errors, or see Troubleshoot problems updating Windows and follow the troubleshooting steps. Check for Windows updates Support for Windows 10 has ended on October 14, 2025 After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11.​​​​​​​​​​​​​​​​​​​​​ Learn more ​​​​​​​ If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Run the Windows update troubleshooter If you are using a Windows 10 device, start by running the automated Windows Update troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most of the problems. Run the troubleshooter in Get Help If the troubleshooter in Get Help app is unable to resolve your issue or If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps.

General troubleshooting Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters . Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters . Under Get up and running , select Windows Update > Run the troubleshooter . Under Get up and running , select Windows Update > Run the troubleshooter . Restart your device when the troubleshooter finishes. Restart your device when the troubleshooter finishes. Select Start > Settings > Update & Security > Windows Update > Check for updates and then install any available updates. Select Start > Settings > Update & Security > Windows Update > Check for updates and then install any available updates. If the issue continues, run the troubleshooter again to check for additional errors, or see Troubleshoot problems updating Windows and follow the troubleshooting steps. Check for Windows updates Need more help? Want more options? Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft 365 subscription benefits Microsoft 365 training Microsoft security Accessibility center Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community Microsoft Tech Community Windows Insiders Microsoft 365 Insiders Thank you for your feedback!